Good for Papa John’s for responding so quickly. Oh, the power of social media…
Customer Minhee Cho posted a message on Twitter along with an image of the receipt from a Manhattan location describing her as “lady chinky eyes.”
Several hours later after the message had gone viral, the Louisville, Ky.-based company formally apologized on its Facebook and Twitter pages for Cho’s experience.
The company says the employee was dismissed.
Spokeswoman Tish Muddon told the Louisville Courier-Journal ( http://cjky.it/ADcaKs ) that the company was attempting to reach Cho to apologize.
Because, in the event one cannot discern Korean from Japanese from Chinese, writing “Asian” would’ve been unclear?
I think the company should give everyone some explanations.