Not So Fast

I don’t know about y’all, but I was taught to under-promise and over-deliver. 

Just over two weeks ago, Kenneth Feinberg took over the process for handling damage claims from the Gulf oil spill, pledging to cut down the response time from BP’s widely criticized system to two days for individuals and seven days for businesses that file fully documented claims.

After a rocky start in which claimants have reported chronic delays and confusion, Feinberg is now retreating from his targets and acknowledging that the process will take longer than he had pledged.

“The announced 48-hour claim determination rule for individual claims, and the seven-day claim determination rule for business claims will be extended as necessary and appropriate,”  Feinberg’s spokeswoman Amy Weiss told the investigative newsroom ProPublica.  “The policy remains to review all individual and business claims as quickly as possible.”