Wednesday, December 16, 2009

A Plug

I’ve had an excellent experience with a West Bend business that I thought I would pass along.

Barton Small Engine is a great company.  I bought my Cub Cadet there earlier this year.  Other stores had the tractor in town, but Barton Small Engine was the only one willing to give me a 3% discount for paying cash (thus saving them paying that 3% to the credit card company).  Plus, they threw in delivery for free.  When winter came, I bought the snow thrower attachment there.  They picked up the tractor, installed it, and returned it.  I called a couple of weeks ago for chains.  They set them aside for me and they were right there when I went in. 

Last week, the augers on the snow thrower broke.  They wouldn’t turn.  They sent a mechanic to my home who repaired a belt that had slipped at no charge.  That was part of the problem,, but it still wouldn’t work.  Apparently there was a bad run of gear boxes.  They picked up the tractor and will do the repair and return it - all at no cost to me.  The service there has been good every time and they are a pleasure with which to do business.  I will no longer shop around for my small engine work.  I’m going to Barton Small Engine.

(7) Comments
Posted by Owen at 0729 hrs
Off-Duty