I’ve had an excellent experience with a West Bend business that I thought I would pass along.
Barton Small Engine is a great company. I bought my Cub Cadet there earlier this year. Other stores had the tractor in town, but Barton Small Engine was the only one willing to give me a 3% discount for paying cash (thus saving them paying that 3% to the credit card company). Plus, they threw in delivery for free. When winter came, I bought the snow thrower attachment there. They picked up the tractor, installed it, and returned it. I called a couple of weeks ago for chains. They set them aside for me and they were right there when I went in.
Last week, the augers on the snow thrower broke. They wouldn’t turn. They sent a mechanic to my home who repaired a belt that had slipped at no charge. That was part of the problem,, but it still wouldn’t work. Apparently there was a bad run of gear boxes. They picked up the tractor and will do the repair and return it - all at no cost to me. The service there has been good every time and they are a pleasure with which to do business. I will no longer shop around for my small engine work. I’m going to Barton Small Engine.